At Shoosh World (https://rugs.toniesreparatur.ch/), located at Jumeira 1, street 5-b, villa 21, Dubai, United Arab Emirates, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, Meta Lead Forms, and WhatsApp communication channels.

1. Information We Collect

When you submit an inquiry or booking request through our Meta Ads, website, or social media pages, we may collect:

• Personal Identification Information: Full name, email address, phone/WhatsApp number, and residential area in Dubai.
• Pet Information: Pet type (dog/cat), breed, age, size, grooming requirements, and medical or behavioral notes.

2. How We Use Your Information

We collect this data solely to provide exceptional, personalized pet care services. Specifically, we use your details to:

• Contact you regarding appointment scheduling, service availability, and inquiries.
• Send personalized booking confirmations, care updates, and photos/videos of your pet via WhatsApp.
• Share relevant promotions, seasonal care tips, and service updates related to Shoosh World.

3. Data Protection & Sharing

• We do not sell, rent, or trade your personal information to third parties.
• Your details are accessed strictly by authorized Shoosh World staff for service fulfillment and customer support.
• We implement industry-standard data security measures to protect your information against unauthorized access, alteration, or disclosure.

4. Your Rights & Opt-Out

You have the right to request access to the personal data we hold about you or ask us to delete your information from our system at any time. You may opt out of marketing messages by replying “STOP” on WhatsApp or contacting us directly at info@rugs.toniesreparatur.ch.

5. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

• Entity Name: Shoosh World for Domestic Pets Boarding Co LLC
• Location: Jumeira 1, street 5-b, villa 21, Dubai, United Arab Emirates
• Website: https://rugs.toniesreparatur.ch/
• Contact Phone / WhatsApp: +971 55 362 5341